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I called them for their free estimate and the rep came out, provided me with a quote and asked me for a deposit of $900. I wrote him a check. The same day in the evening I decided to cancel the service and called them 4 hours after meeting with the rep. I also asked to...
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1.3
I liked
  • Plumber came out the same day of my call
I didn't like
  • Hearing another rp rep say there was a lot of money in this job
#849519
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17 years without a problem, but had tank cleaned to sell house. (my mistake in telling them it had been 17 years since last cleaned). RP said because it had been 17 years since it was cleaned, a Crust Buster was needed. This is a *** eater with a propeller on the...
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1.5
I didn't like
  • Tactics in adding cost to their product
  • This comany
#794755
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Called for a pump out and told me it was $150 for 1000 gallon tank. Come out and tell me that because they have to run 2 hoses it will be $320. Then tell me I should have them pump out the field line and they will put in line bacteria for $1500. Also wanted to put in...
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1.7
I didn't like
  • False advertising of service price
#785155
Reply to reviews
So this is our anniversary - 7 years of wonderful marriage. We laughed about getting a clogged drain and called rooterplus. WOW WHAT A MISTAKE. An incompetent untrained plumber arrives not in any uniform but in sweats - this made me suspect to begin with and i shld...
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1.0
#754838
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Was quoted $150 on the phone . Was upcharged to $600 when they arrived and they didn't even get the tank clean . I mean didn't even try to . Just pumped the water out and left the muck that you call them to get cleaned out in the first place sitting in the tank. So...
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1.0
I didn't like
  • This comany
#747231
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I live in Cummings ga. Called rooter plus to pump my tank. They charged me $550.00 for the 250.00 advertised job. No problem with that, however my neighbor was watching the workers from his second story window . He watch them break a line inside my septic tank .......
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Anonymous
Anonymous

What am I missing? They charged you an extra $300 and you have no problem with that? I'm going through all these reviews for different septic companies because I need the tank...

#734710
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I had a septic tank that was backing up. I called Rooter Plus. They came out and could not find the tank. Then chsrged me 400 dollars to put a devise on a sring to locate it with what looked like a matel detector. After that they dug up the tank and started pumped the...
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Anonymous
***ed

I wish I had read this yesterday..they got me for $3500.00 and then after the work was done tried to say something else was wrong and If they fixed it is was an additional $10...

1.0
#722427
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Lets start this out by saying, I've had no plumbing issues nor problems with my septic tank. However, since I've never lived in a home with a septic tank until 5 years ago (keep in mind my home is a new build to which I'm the 1st owner, there are only 2 of us who live...
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1.0
I didn't like
  • Scammers
#720791
Reply to reviews
Had Rooter representative Jon B. come out to my Conyers GA home today for "$175" emptying fee that quickly changed to $300. The operator then dug up my sprinkler system lines and told me they weren't responsible and would fix it for an extra $150. Now I'm paying ...
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Anonymous
Anonymous

Their are two sides to every story

1.0
#625822
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HMMM ALL I GOT TO SAY IS WHERE IS THE 175 PUMPING FEE NOT A 300 FEE WHY DO THEY SAY WE COME OUT AND PUMP YOUR TANK FOR 175 THAT IN CLUES DIGGING 18 INCH HOLE,60 FEET OF HOSE,HMM WELL MY WAS 12 inch hole and 40 ft hose and cost was 300 to pump it out all you can do is...
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1.0
#615415
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