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Rooter Plus - Septic Tank Pumping Review
Rooter Plus - Septic Tank Pumping Review
Overcharged and upselling is ridiculous!! Called this company and was given a price to pump tank of $150 but actually ended up being $250 plus another $100 "additional charge septic" but after they came out our total was $1250 after saying we need this and that done....
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Anonymous
Anonymous

Wish I had read your review before we experienced the exact same issues. You are spot on in what you say. I feel like we were scammed and ripped off.

1.2
#983840
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Stay Away. Owner Gary Jeffers lives in one of the nicest houses in Forsyth County. He pays forbid by selling people Oxidizer Plus. It is a chemical he makes and sells for 1600 for 2 gallons. They open your septic and show you it is full. ( it is supposed to be full)....
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1.0
#983787
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Rooter Plus Septic Tank Pumping Review

Terrible practice, it looks like they are used to overcharging women or elderly that don't know about septic tanks. I was told it would be $150 and when he came to the house he said it $300 but not sure id the pumping would do it and after they pumped he quoted me $900 to $2700 for repairs. Rooter Plus is terrible.
1.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#980814
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I recently called Rooter Plus to come out and was quoted a price of $150 to pump out my septic tank. I left work early because they called me and said they would have to come early or reschedule. He was supposed to be there around 2 from being rerouted and did not...
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1.0
I didn't like
  • Entire expierence
#980361
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Rooter Plus Septic Tank Pumping Review

This company is way overpriced for there service the techs are lazy and have no clue on how to treat homeowners property they leave job site a mess & all the trucks leak motor & hydrologic fluid on your street unprotected leaving massive stains on your street. Response is it's a public road not our problem. Totally unprofessional company do not recommend to anyone
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#939332
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BEWARE!!!! INSPECTOR DRAIN, INC. DBA ROOTERPLUS! BAIT & SWITCH-PRICE GOUGING-SCARE TACTICS Want to start by saying we had NO PROBLEMS prior to calling for septic tank service. Called Rooter Plus to pump septic tank, was told over phone $150 for 1000 gal. or $250 for...
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1.2
#891083
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Short Review on May 26, 2016

stood me up on an appointment. No courtesy call, No email, No apology. 1 wasted day out of my life.
1.0
Details
Customer service
Service Scheduling
#854970
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I called them for their free estimate and the rep came out, provided me with a quote and asked me for a deposit of $900. I wrote him a check. The same day in the evening I decided to cancel the service and called them 4 hours after meeting with the rep. I also asked to...
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1.3
I liked
  • Plumber came out the same day of my call
I didn't like
  • Hearing another rp rep say there was a lot of money in this job
#849519
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17 years without a problem, but had tank cleaned to sell house. (my mistake in telling them it had been 17 years since last cleaned). RP said because it had been 17 years since it was cleaned, a Crust Buster was needed. This is a *** eater with a propeller on the...
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1.5
I didn't like
  • Tactics in adding cost to their product
  • This comany
#794755
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Called for a pump out and told me it was $150 for 1000 gallon tank. Come out and tell me that because they have to run 2 hoses it will be $320. Then tell me I should have them pump out the field line and they will put in line bacteria for $1500. Also wanted to put in...
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1.7
I didn't like
  • False advertising of service price
#785155
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