Lets start this out by saying, I've had no plumbing issues nor problems with my septic tank. However, since I've never lived in a home with a septic tank until 5 years ago (keep in mind my home is a new build to which I'm the 1st owner, there are only 2 of us who live...Read more
I didn't like
Had Rooter representative Jon B. come out to my Conyers GA home today for "$175" emptying fee that quickly changed to $300. The operator then dug up my sprinkler system lines and told me they weren't responsible and would fix it for an extra $150. Now I'm paying ...Read more
HMMM ALL I GOT TO SAY IS WHERE IS THE 175 PUMPING FEE NOT A 300 FEE WHY DO THEY SAY WE COME OUT AND PUMP YOUR TANK FOR 175 THAT IN CLUES DIGGING 18 INCH HOLE,60 FEET OF HOSE,HMM WELL MY WAS 12 inch hole and 40 ft hose and cost was 300 to pump it out all you can do is...Read more
Everything was going fine until I asked them to price match & take online coupons. I was literally told to go to another company. I got a free estimate last week and the service was great. I called this morning to see if I could get a price match and was told by a...Read more
I called to have Rooter plus come out to my home and the lady on the phone said that she would send someone out the next day. She told me that they would ask me before doing anything. Well they showed up not on time first of all i told them it had to be after 12:00...Read more
Called rooter plus for a tank emptying and was quoted $275. After the extra fees for hoses and their legendary crustbuster my bill was $740!!! If that wasn't bad enough they proposed a further $3000 worth of unnecessary work claiming my filter was broken and my lines...Read more
I'm putting a second complaint...I'm the one with the 500 gallon tank that they pumped 3 other times, last pump was 1/9/2015, but then when we called again they said they couldn't pump anything less than 1000 gallons. After sending a complaint to them on their website...Read more
Tank Pumping Review
Rooter plus first said that they couldn't pump our tank due to it was only a 500 gallon tank, even though they had been here 3 times before. Then they call me first thing the next morning and say they have a driver on the way, he gets here and refuses to come down my driveway due to a puddle in my driveway. Really? They need to get some real cdl drivers for their company.
We have a 500 gallon tank that was 'grandfathered' in when we bought our home 7 years ago. We had Rooter plus come out on 3 different occasions to pump the tank. We pay the same price as we would for a 1000 gallon tank. Today we call and they tell us our account has...Read more
Extremely trashy staff, talked to me in a nasty manor. Gave me a reasonable price and changed it when they got to my property. Not only did I have to turn them away because I knew they were lying, but the girl that answered the phone didn't realize that she hadn't hung...Read more
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