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Rooter Plus Septic Tank Pumping Review

This company is way overpriced for there service the techs are lazy and have no clue on how to treat homeowners property they leave job site a mess & all the trucks leak motor & hydrologic fluid on your street unprotected leaving massive stains on your street. Response is it's a public road not our problem. Totally unprofessional company do not recommend to anyone
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#939332
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BEWARE!!!! INSPECTOR DRAIN, INC. DBA ROOTERPLUS! BAIT & SWITCH-PRICE GOUGING-SCARE TACTICS Want to start by saying we had NO PROBLEMS prior to calling for septic tank service. Called Rooter Plus to pump septic tank, was told over phone $150 for 1000 gal. or $250 for...
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1.2
#891083
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Short Review on May 26, 2016

stood me up on an appointment. No courtesy call, No email, No apology. 1 wasted day out of my life.
1.0
Details
Customer service
Service Scheduling
#854970
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I called them for their free estimate and the rep came out, provided me with a quote and asked me for a deposit of $900. I wrote him a check. The same day in the evening I decided to cancel the service and called them 4 hours after meeting with the rep. I also asked to...
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1.3
I liked
  • Plumber came out the same day of my call
I didn't like
  • Hearing another rp rep say there was a lot of money in this job
#849519
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17 years without a problem, but had tank cleaned to sell house. (my mistake in telling them it had been 17 years since last cleaned). RP said because it had been 17 years since it was cleaned, a Crust Buster was needed. This is a *** eater with a propeller on the...
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1.5
I didn't like
  • Tactics in adding cost to their product
  • This comany
#794755
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Called for a pump out and told me it was $150 for 1000 gallon tank. Come out and tell me that because they have to run 2 hoses it will be $320. Then tell me I should have them pump out the field line and they will put in line bacteria for $1500. Also wanted to put in...
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1.7
I didn't like
  • False advertising of service price
#785155
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So this is our anniversary - 7 years of wonderful marriage. We laughed about getting a clogged drain and called rooterplus. WOW WHAT A MISTAKE. An incompetent untrained plumber arrives not in any uniform but in sweats - this made me suspect to begin with and i shld...
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1.0
#754838
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Was quoted $150 on the phone . Was upcharged to $600 when they arrived and they didn't even get the tank clean . I mean didn't even try to . Just pumped the water out and left the muck that you call them to get cleaned out in the first place sitting in the tank. So...
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1.0
I didn't like
  • This comany
#747231
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I live in Cummings ga. Called rooter plus to pump my tank. They charged me $550.00 for the 250.00 advertised job. No problem with that, however my neighbor was watching the workers from his second story window . He watch them break a line inside my septic tank .......
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Anonymous
Anonymous

What am I missing? They charged you an extra $300 and you have no problem with that? I'm going through all these reviews for different septic companies because I need the tank...

#734710
Reply to reviews
I had a septic tank that was backing up. I called Rooter Plus. They came out and could not find the tank. Then chsrged me 400 dollars to put a devise on a sring to locate it with what looked like a matel detector. After that they dug up the tank and started pumped the...
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Anonymous
***ed

I wish I had read this yesterday..they got me for $3500.00 and then after the work was done tried to say something else was wrong and If they fixed it is was an additional $10...

1.0
#722427
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