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Was quoted $150 on the phone . Was upcharged to $600 when they arrived and they didn't even get the tank clean . I mean didn't even try to . Just pumped the water out and left the muck that you call them to get cleaned out in the first place sitting in the tank. So...
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1.0
I didn't like
  • This comany
#747231
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I live in Cummings ga. Called rooter plus to pump my tank. They charged me $550.00 for the 250.00 advertised job. No problem with that, however my neighbor was watching the workers from his second story window . He watch them break a line inside my septic tank .......
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Anonymous
Anonymous

What am I missing? They charged you an extra $300 and you have no problem with that? I'm going through all these reviews for different septic companies because I need the tank...

#734710
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I had a septic tank that was backing up. I called Rooter Plus. They came out and could not find the tank. Then chsrged me 400 dollars to put a devise on a sring to locate it with what looked like a matel detector. After that they dug up the tank and started pumped the...
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Anonymous
***ed

I wish I had read this yesterday..they got me for $3500.00 and then after the work was done tried to say something else was wrong and If they fixed it is was an additional $10...

1.0
#722427
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Short Review on May 26, 2016

Rooter Plus
#854970
1.0
Details
stood me up on an appointment. No courtesy call, No email, No apology. 1 wasted day out of my life.
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Customer service
Service Scheduling

Tank Pumping Review

Rooter Plus
#589653
Rooter plus first said that they couldn't pump our tank due to it was only a 500 gallon tank, even though they had been here 3 times before. Then they call me first thing the next morning and say they have a driver on the way, he gets here and refuses to come down my driveway due to a puddle in my driveway. Really? They need to get some real cdl drivers for their company.
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Repair Service Review

Rooter Plus
#565843
1.0
Details
False advertising! Hidden fees! Deceiving! A 275.00 quote turned into 510.00 charge! BEWARE!! Their "crust buster" fee will get you every time!! Leaves the customer no choice but to agree once the job has been started! We Do Not Recommend Rooter Plus!
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Lets start this out by saying, I've had no plumbing issues nor problems with my septic tank. However, since I've never lived in a home with a septic tank until 5 years ago (keep in mind my home is a new build to which I'm the 1st owner, there are only 2 of us who live...
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1.0
I didn't like
  • Scammers
#720791
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Had Rooter representative Jon B. come out to my Conyers GA home today for "$175" emptying fee that quickly changed to $300. The operator then dug up my sprinkler system lines and told me they weren't responsible and would fix it for an extra $150. Now I'm paying ...
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Anonymous
Anonymous

Their are two sides to every story

1.0
#625822
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HMMM ALL I GOT TO SAY IS WHERE IS THE 175 PUMPING FEE NOT A 300 FEE WHY DO THEY SAY WE COME OUT AND PUMP YOUR TANK FOR 175 THAT IN CLUES DIGGING 18 INCH HOLE,60 FEET OF HOSE,HMM WELL MY WAS 12 inch hole and 40 ft hose and cost was 300 to pump it out all you can do is...
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1.0
#615415
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Everything was going fine until I asked them to price match & take online coupons. I was literally told to go to another company. I got a free estimate last week and the service was great. I called this morning to see if I could get a price match and was told by a...
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1.0
#598212
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I called to have Rooter plus come out to my home and the lady on the phone said that she would send someone out the next day. She told me that they would ask me before doing anything. Well they showed up not on time first of all i told them it had to be after 12:00...
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1.0
#597883
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Called rooter plus for a tank emptying and was quoted $275. After the extra fees for hoses and their legendary crustbuster my bill was $740!!! If that wasn't bad enough they proposed a further $3000 worth of unnecessary work claiming my filter was broken and my lines...
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#596498
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I'm putting a second complaint...I'm the one with the 500 gallon tank that they pumped 3 other times, last pump was 1/9/2015, but then when we called again they said they couldn't pump anything less than 1000 gallons. After sending a complaint to them on their website...
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#590069
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